“Lead by example and with compassion” by Katie Ball

When I first applied to the Student Leadership Academy (SLA) I had little idea of what the programme would entail. I had been introduced to the programme in a brief talk after a lecture early in my first year of university. I believed it would be a good opportunity to develop some life skills but I thought little more of it until I got an email informing me that I had been accepted! At this time, I did not realise how brilliant this programme would be for me, not only in my personal development as a leader but also in meeting so many inspirational, kind and driven people that I was lucky enough to become acquainted with. The first contact with anyone from the SLA was with my ‘buddy’ (peer mentor) who was a student in the programme the year before. I was able to meet with him and discuss what the programme is about and how I can get the most from it, this meeting made me very eager to get started with the programme.

A few weeks later the day of the first meeting arrived! 

We started with some icebreakers, I quickly got to know many of my peers in the room. It was an amazing opportunity to hear these people be so open and honest about their stories to how they got to where they are today. Throughout the first two conference days, we heard the stories of many inspirational leaders in the NHS and within the university. They taught us many vital skills needed to become a leader, along with questioning our views on what a leader is. One of the biggest takeaway ideas that I learnt is that a leader is not just someone in a managerial position, leadership can be as simple as setting an example for others in the actions you take. 

One of the topics talked about was compassionate leadership, I soon realised that this is something I am very interested in. Another speaker introduced me to a quote by David Morrison which I still think about in many aspects of my life, it has inspired me to act and speak up about certain situations where I may not have done in the past. The quote is as follows

 “The standard you walk past is the standard you accept” – David Morrison. 

Although I had only known these people for two days, we had learnt so much about each other and developed through this experience together that it felt like we had known each other for years. I am lucky enough to have stayed in contact with some of the students I met on the course and am continually inspired by the amazing work they are doing as healthcare students in the community.

Once I was given my coach, I knew one of the things I wanted to focus on developing was my compassionate leadership. Unfortunately, I never got the chance to meet my coach in person due to local lockdown restrictions however, we overcame this by having all our meetings via video chat. We discussed how to implement being a compassionate leader into everyday life so that I will be able to apply these skills when on my hospital placements. My coach guided me to develop these skills by suggesting some further reading and actions I could take which have helped me develop my confidence in my skills as a compassionate leader immensely. 

Our third and final SLA meeting was held in the summer of 2020 meaning it was very different from the previous meetings due to it having to be held online. Although it would have been nice to see some of these people, I met back in March, again meeting online did have its advantages. We were able to have talks from people who lived much further away than we would otherwise have been able to, allowing us to hear the stories of people who are living and working in a different culture to our own. It was also a lovely experience to be able to catch up with some of my peers that I met back in March. In this Conference, we had an inspirational talk from the chief executive of the Welsh Ambulance Service. He spoke to us about his journey and how he has developed as a leader throughout his life, he had gone through many drastic changes to get to where he is today. The reason for this is that he believes that the way to grow is to know when it is time to move, this can be applied to an individual or and organisation. 

Since being involved in this programme I have become more self-aware and now seek and create opportunities. I now actively try to “champion” people in my personal and professional life. One way I have incorporated this into my university life is by becoming a peer mentor for a few first-year students on my course allowing me to support and encourage them to get the most out of their time in university. 

Katie Ball

Audiology Student

Confidence is Key in my Leadership Journey by Jessica Wadey

My leadership journey began when we were unexpectedly delivered a presentation on the Swansea Student Leadership Academy by Beryl Mansel at the end of one of our Anatomy and Physiology lectures. Although a few students mentioned that they had previously been given this Power point and they expressed their opinions on not wanting to join, I thought it would be a great opportunity to work on my own skills and try something a bit different. 

In the past, I have not taken the opportunities that have been presented to me. Whether that was taking part in extra-curricular activities whilst in school or just helping out. I decided that it was time to take a leap of faith and be involved. This sounded like the perfect academy to not only increase my confidence but to also step out of my comfort zone.

I’m currently studying the Radiotherapy Physics course at Swansea University and due to NHS funding, there are only a few places available on the course each year. Therefore, there are only 4 individuals on my course. This means that I am not able to develop my confidence and communication skills as much as I would like since I cannot continually meet new people. In other health courses such as Nursing, I feel like that would be possible due to the vast number of individuals on the course. Therefore, I thought this academy would provide the perfect opportunity to meet new people and start creating a network in the healthcare science community. 

On the first day in the academy, the word “networking” was repeated time and time again. At this point I really didn’t understand what networking was, let alone how to achieve it. Initially, I thought it meant to have connections with individuals in the health care system that relate to your discipline and I thought this would be very difficult to achieve since Radiotherapy Physics is very specialised. However, I was completely wrong. I have since learnt through the programme how easy it is to network, as well as the importance of networking. It has nothing to do with the individual discipline, but is to do with getting to know others. The more people you know, the more you can hear about their experiences and the more you can learn from others. Even just getting to know the other students taking part in the academy, I learnt so much about their backgrounds and reasons for choosing a healthcare course. By speaking to others, I was also given the opportunity to view scenarios from other perspectives which is important to consider when working within health care as not everyone will see things the same way. One of the quotes that really stuck with me from the online session we had is:

 “You always know something that someone else doesn’t”. 

From this, I have taken a lot of confidence. It has taught me that we can all learn from one another, no matter the age or experience of the individuals. We all have experiences that each other can learn for and will hopefully help both in practice and in life in general.

Confidence is one factor I really wanted to work on in this journey with leadership. One of the speakers at our first session told us the phrase:

 “fake it until you make it”. 

She explained that she completely agreed with this phrase and put it into practice herself. At the time, I was slightly confused by this. I didn’t quite grasp what she meant in terms of confidence. After reflecting on this session, I realised it is possible to fake having the confidence, being positive and enthusiastic in a situation by ‘playing a character’ or putting on a ‘confidence mask’. There will come to a point where, when meeting new people, it will not be a mask anymore and the confidence will be there to be outgoing with new individuals as it has been practiced so many times. I have definitely taken this advice on board and will be putting it into practice whenever I meet new people or am nervous about a situation. 

When I started this journey, I thought there was only one type of leadership. I was completely unaware of the different types and the roles that every individual can play within leadership. Through the programme, I have learnt that everyone can be a leader. You do not need to be at the top of your field, or the smartest person in the room to be an effective leader. Everyone has strengths and weaknesses and through collective leadership (leadership of all, by all, for all), these qualities can be utilised so that high quality, effective leadership is achieved. Compassionate leadership is another type that is needed within the health service, especially due to the amount of stress health care workers are under all of the time. I have learnt the four core leadership behaviours are attending, understanding, empathising and helping. To be a good leader you must be there for others. One thing that I learnt about myself through this process is that I often listen but don’t absorb the information. To be a good leader, you must listen to others in detail, understand their views and try and help as best as you can. 

Compassionate Leadership link: https://www.kingsfund.org.uk/audio-video/michael-west-collaborative-compassionate-leadership

Moving forward, I will be passing my knowledge of leadership and my experiences onto those who I meet, along with support and encouragement. Like with this programme, I will try and take as many opportunities as I can as this will push me out of my comfort zone and help with my confidence too. I will be welcoming feedback from everyone I work with as…

 “feedback is a gift” 

Individuals are giving you the opportunity to grow and develop and I will take that opportunity. I will continue to network and build on my leadership skills as these skills can always be built upon, no matter how much experience you have. I am really looking forward to what the future holds and I can’t wait to put these skills into practice. I would like to say a massive thank you to the Student Leadership Academy and everyone involved for this amazing opportunity!

Jessica Wadey, Radiotherapy Physics Student