Student leadership Academy Reflection

by Daniel Marks

Going into the course having previously attended leadership style educational events in the past I expected it to be more around the theory and how to put it into practice within our chosen areas. Upon taking part in the day sessions and moving forward into the discussions that took place between myself and my mentor I realised that it wasn’t really that and more about peoples lived experiences and how they were able to adapt their practices and lives in developing themselves as leaders. I had confidence in myself but did find it difficult to put ideas forward that I had due to feeling that those ideas weren’t good enough or that they simply wouldn’t be willing to have those conversations required in order for development to take place not just in practice but my own personal development journey.

Through discussion with my colleagues, lecturers and my mentor, I was fortunate to learn that my ideas had a place within the field I was looking to implement them within. The elevator pitch session stuck out to me, I was now aware that my ideas were valid and now I had to take them to the people that were going to be able to aid me in facilitating their implementation into practice. However whilst I was confident in being able to discuss them within my comfort zone, my learning group and lecturers for example. Taking them forward to the people that could actually allow me to make a difference was a different matter entirely.

Using the elevator pitch as a basis I began by reaching out to those people that could affect the change, upon receipt of their agreement to discuss with me I determined that the little time they were allowing me would have to be maximised. The academy had given me the skills, being able to put across the critical information around my change, whilst putting it in clear language with provision of some evidence of what I would like to implement would aid in facilitating the changes that I wished to bring about. Discussions with my mentor taught me that I was very passionate about my area of study and that things I had learnt in the past would allow me to discuss my passion in a confident manner and gave me the feeling that I actually knew what I was talking about.

As time went on heading into those conversations, where previously I would have had some nerves about talking to those in more senior positions about ideas and my thoughts on an area I was relatively new in. Now I found myself much more confident in my own abilities, the positive reinforcement from those around me aided my confidence that my ideas were worthy of being heard and I went into those conversations with elevated belief that although they were in more senior positions they were still willing to listen to what I had to say.

Having undertaken the academy I learnt that being able to step out of my comfort zone isn’t going to be comfortable but challenging, however that challenging aspect is what allows you to learn the most about yourself, do you have the ability to do the difficult things, have the difficult conversations, be able to stand up in front of a group of people and put across the topics that you may have confidence in your knowledge of but to be able to put those ideas to others in a way that facilitates their own learning and development. On the course I had the opportunity to stand up and present ideas of my own to the group, whilst the concept of what I was talking about was new to me, having had those conversation within the groups allowed me to develop my own understanding of the topic it did not automatically allow me to discuss in front of a group of people so being able to adopt the ‘fake it till you make it’ approach gave me the chance to appear more confident in front of others than I otherwise would have been.

In short take the chances you’re presented with, take part in the difficult conversations, reach out to those that can influence and adopt the ideas and changes that you come up with. One thing I learnt is that everyone is the same as us, each one of us has a group of people that we would feel uncomfortable standing up in front of and discussing topics were involved in. Take the time to speak to parties that you find more confidence putting your thoughts and opinions over to, allow them to come back at you, question you on your thoughts and knowledge on the area, this will allow you to gain that necessary feeling that you know what you’re talking about and when you have conversations with more senior parties you will feel far more relaxed than you did in the past.

From nerves to achievement: The doors that Swansea Leadership Academy opened by Tesni Davies

Before the Swansea Student Leadership Academy (SLA) 2024, I would have never believed that by the end of the year, I would be attending a council meeting at the Health & Care Professions Council (HCPC) or be speaking in a Schwartz Round at the first hybrid conference for The Collaboration for Compassion in Healthcare Education (C4CHEd). My name is Tesni Davies, a student paramedic at Swansea University and SLA has opened doors to opportunities I would have never imagined. During the three SLA conference days, I felt inspired by the workshops, talks and my introduction to compassionate leadership. Compassionate leadership is vital in allowing us to feel empowered, supported and included by our colleagues (Bailey & West, 2022). One element to achieving effective, compassionate leadership is partaking in Schwartz Rounds, a safe space for healthcare professionals of all levels to share their experiences.

During the SLA conference, my introduction to compassionate leadership came from Dr Sarah Tobin, founder of C4CHEd. Listening to Dr Sarah Tobin’s talk titled ‘Compassion and Compassionate Leadership’, I felt motivated by the aims of the members and the importance of compassion within the workplace. Listening to this talk and how compassion for staff can lead to improved patient outcomes sparked a curiosity within me, I felt intrigued to learn more (Ahmed et al., 2024).

Following the conference, I was introduced to an Advanced Paramedic Practitioner who would be my leadership mentor. I had multiple meetings during this time to discuss compassionate and authentic leadership. At the time I was on an ambulance placement, I could link what I and others had done during different scenarios and how it shaped me into becoming my own authentic leader. I could put what I had been researching and discussing into practice and think about my actions, and with the support of my paramedic practice educator (PEd), we could apply the learning effectively and utilise the importance of compassion and debriefing.

Other students and I presenting our poster on Emotional Intelligence at SLA, March 2024

I was lucky enough to attend a council meeting at the HCPC during my leadership journey, following coming runner-up in the Social Media for Healthcare Professionals: 2024 student competition with Robert Stevens (Student Paramedic, SLA 2024). We created an interactive online session for healthcare professionals on the use of social media. From attending the council meeting, we networked with various members at the HCPC, gaining a greater insight into their role as a regulatory body. This presentation has since been delivered to first-year student paramedics at Swansea University to raise awareness of our responsibilities with social media.

Robert Stevens & I (far right in the front row) accompanied by council members and other competitors at the HCPC, London, December 2024

Find out more about the HCPC student competition  2024 – https://www.hcpc-uk.org/students/learning-materials-for-students/competition/social-media-for-healthcare-professionals/

Following a discussion with Beryl Mansel, expressing my interest in compassionate leadership, and attending the upcoming C4CHEd conference, Beryl offered to put me in touch with Dr Sarah Tobin. Within the first meeting, I learned more about C4CHEd and the importance of Schwartz Rounds. Schwartz Rounds were a new concept to me; however, I soon realised it was similar to my goals of debriefing with my PEd on placement. I was asked if I would be interested in speaking at the first hybrid Schwartz Round at Plymouth University during the C4CHEd conference. I was nervous as the Schwartz Round would mean sharing a vulnerability and personal experience, but I was excited by the opportunity. I agreed to participate and was met with a vast amount of support. I chose an experience that met the title ‘Compassion – the power of good and the impact of absence’ and resonated with me. I contacted my PEd, as the power of her compassion following a shift had stuck with me. Again, her compassion shone through with support and encouragement.

When the time came to travel to the University of Plymouth for the conference, I was overwhelmed by the thought of talking in front of everyone in the room and on the international livestream call. With the support of friends and family, I was encouraged and reminded that it was possible to do this and overcome these nerves and challenges. Throughout the conference day, I sat listening to the inspirational talks and how the impact of compassion is being implemented both locally and internationally. Listening to Professor Michael West, I felt inspired to hear that he had been working with Health Education and Improvement Wales (HEIW) to have all NHS Wales leaders trained in compassionate leadership by 2030. However, at the back of my mind, I was still thinking about what would come during the Schwartz Round.

It finally came my turn to talk, I was called to the front with the other speaker and facilitators of the Schwartz Round. Full of nerves, I was introduced by the facilitators, and then I began to talk about my reflection. Looking into the audience, I could see many friendly faces listening to what I had to say. Once I was finished, I took a sigh of relief and relaxed; despite all of the nerves, I had been able to do it. The facilitators opened the floor to comments and questions, I was overwhelmed in a positive sense by all the support from those around the world. However, the support from fellow SwanSLA students on the livestream filled me with the most incredible sense of comfort. On the way home from the C4CHEd conference, I felt beyond proud for being able to do something that had initially filled me with such terror.

(Left to Right) Pamela Rae, Tesni Davies & Sarah Tobin at the C4CHEd conference, University of Plymouth, December 2024.

Find out more about C4CHEd – https://www.plymouth.ac.uk/research/compassion-in-healthcare-education

Find out more about Schwartz Rounds – https://www.theschwartzcenter.org/about/who-we-are/

By being involved with SLA, C4CHEd and attending the council meeting at the HCPC, I have grown as a leader along with my confidence. I have been reassured that being vulnerable and sharing emotions and thoughts during reflective debriefs is not a weakness; alternatively, I recognise this as a strength. My colleagues’ and peers’ support and encouragement have emphasised the power of compassion and community. Compassionate leadership is about being human and is for everyone. The main takeaway from my leadership journey is to encourage others to say yes to opportunities. They may be terrifying, but the reward is so much greater!

References

Ahmed, Z., Ellahham, S., Soomro, M., Shams, S., & Latif, K. (2024). Exploring the impact of compassion and leadership on patient safety and quality in healthcare systems: a narrative review.

BMJ open quality, 13(2), e002651. https://doi.org/10.1136/bmjoq-2023-002651 Bailey, S., & West, M. (2022). What is compassionate leadership? The King’s Fund. https://www.kingsfund.org.uk/insight-and-analysis/long-reads/what-is-compassionate-leadership